Privacy Policy

1. Introduction

Welcome to BantuCart. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us when you:

• Register for an account (name, email, phone number, address)
• Apply to become a Shop Owner, Network Marketer, or Courier
• Place orders or make purchases
• Contact us for customer support
• Subscribe to our newsletter or marketing communications

2.2 Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our platform, including:

• IP address and location data
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and manage your account and applications
• Process orders and payments
• Provide customer support and respond to inquiries
• Send you important updates about your account and orders
• Improve our services and user experience
• Detect and prevent fraud and security issues
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processing, delivery, analytics)
• Business Partners: With shops, couriers, and network marketers as necessary to fulfill orders and provide services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our platform. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: